Website Development Terms and Conditions
The following terms and conditions apply to all website development / design services provided by Blue Gorilla Design.
Acceptance
It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.
 
Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.

Charges
Charges for services to be provided by Blue Gorilla Design are defined in the quotation.
 
Unless agreed otherwise with the Client, all website design services require an advance payment of a minimum of fifty (50), of the project quotation total before the work is supplied to the Client for review with the remaining fifty (50) percent of the quotation total due upon completion of the work prior to upload to the server or release of materials.
 
Payment for services is due by bank transfer Bank details will be made available on invoices.
Client Review
Blue Gorilla Design will provide the Client with an opportunity to review the appearance and content of the website during the design phase and once the overall website development is completed. At the completion of the project, such materials will be deemed to be accepted and approved unless the Client notifies Blue Gorilla Design otherwise within seven (7) days of the date the materials are made available to the Client.
Turnaround Time and Content Control
Blue Gorilla Design will install and publicly post or supply the Client’s website by the date specified in the project proposal, or at date agreed with Client upon Blue Gorilla Design receiving initial payment, unless a delay is specifically requested by the Client and agreed by Blue Gorilla Design.
 
In return, the Client agrees to delegate a single individual as a primary contact to aid Blue Gorilla Design with progressing the commission in a satisfactory and expedient manner.
 
During the project, Blue Gorilla Design will require the Client to provide website content; text, images, movies and sound files etc. to populate the website.
 
Blue Gorilla Design is not responsible for any delay that may occur while delivering a project.
Failure to provide required website content
Blue Gorilla Design is a small business, to remain efficient we must ensure that work we have programmed is carried out at the scheduled time. On occasions we may have to reject offers for other work and enquiries to ensure that your work is completed at the time arranged.
 
This is why we ask that you provide all the required information at least one (1) week prior to the agreed completion date. On any occasion where progress cannot be made with your website because we have not been given the required information in the agreed time frame, Blue Gorilla Design will not be responsible for the delay in delivering the project. If your project involves Search Engine Optimisation we need the text content for your site agreed in advance so that the SEO can be planned and completed efficiently.
 
If you agree to provide us with the required information and subsequently fail to do before the agreed time, one (1) week prior to the project completion date we reserve the right to close the project and the balance remaining becomes payable immediately. Simply put, all the above condition says is do not give us the go ahead to start until you are ready to do so.
 
Blue Gorilla Design agree to make periodical updates to any sites commissioned and hosted by Blue Gorilla Design. This is subject to a fair usage clause. Blue Gorilla Design reserve the right to refuse to update websites if such requests exceed 3 hours of development time per site per annum.
 
NOTE: Text content should be delivered as a Microsoft Word, pdf file, email (or similar) document with the pages in the supplied document representing the content of the relevant pages on your website. These pages should have the same titles as the agreed website pages. Contact us if you need clarification on this.
 
If you are commissioning a CMS website you will be provided with a content management system so that you are able to keep your content up to date yourself.
Payment
Invoices will be provided by Blue Gorilla Design upon completion but before publishing the live website. Invoices are normally sent via email; however, the Client may choose to receive hard copy invoices. Invoices are due upon receipt. Accounts that remain unpaid thirty (30) days after the date of the invoice will be assessed a service charge in the amount of the higher of twenty percent (20%) or £30 per month of the total amount due, whichever is greater.
Additional Expenses
Client agrees to reimburse Helios Web Design for any additional expenses necessary for the completion of the work. Examples would be purchase of special fonts, stock photography, plugins etc. This payment will be required prior to the purchase of the additional required materials.
Web Browsers
Blue Gorilla Design makes every effort to ensure websites are designed to be viewed by the majority of visitors. Websites are designed to work with the most popular current browsers (e.g. Google Chrome, Firefox etc.). The client agrees that Blue Gorilla Design cannot guarantee correct functionality with all browser software across different operating systems.
 
Blue Gorilla Design cannot accept responsibility for web pages which do not display acceptably in obselete version or new versions of browsers released after the website have been designed and handed over to the Client. As such, Blue Gorilla Design reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software.

Default
Accounts unpaid thirty (30) days after the date of invoice will be considered in default. If the Client in default maintains any information or files on Blue Gorilla Design’s Web space, Blue Gorilla Design will, at its discretion, remove all such material from its web space. Blue Gorilla Design is not responsible for any loss of data incurred due to the removal of the service. Removal of such material does not relieve the Client of the obligation to pay any outstanding charges assessed to the Client’s account. Clients with accounts in default agree to pay Blue Gorilla Design reasonable expenses, including legal fees and costs for collection by third-party agencies, incurred by Blue Gorilla Design in enforcing these Terms and Conditions.
Termination
Termination of services by the Client must be requested in a written notice or email and will be effective on receipt of such notice. Telephone requests for termination of services will not be honoured until and unless confirmed in writing or email. The Client will be invoiced for design work completed to the date of first notice of cancellation for payment in full within thirty (30) days.
Indemnity
All Helios Web Design services may be used for lawful purposes only. You agree to indemnify and hold Helios Web Design harmless from any claims resulting from your use of our service that damages you or any other party.
Copyright
The Client retains the copyright to data, files and graphic logos provided by the Client, and grants Blue Gorilla Design the rights to publish and use such material.
 
The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting Blue Gorilla Design permission and rights for use of all files and images and agrees to hold harmless Blue Gorilla Design from any and all claims resulting from the Client’s negligence or inability to obtain proper copyright permissions. The client agreeing a project is complete and ready to be made public shall be regarded as a guarantee by the Client to Blue Gorilla Design that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.
 
The Client is responsible for obtaining permission and rights to use any information or files that the Client requests Blue Gorilla Design to use in updating the site. The Client requesting to update a project with any information or file shall be regarded as a guarantee by the Client to Blue Gorilla Design that all such permissions and authorities have been obtained.
 
If a claim is made against Blue Gorilla Design that results in Blue Gorilla Design making a payment due to the Client’s negligence, the Client agrees to indemnify Blue Gorilla Design.
Standard Media Delivery
Unless otherwise specified in the project quotation, this agreement assumes that any text will be provided by the Client in electronic format (text files delivered on USB drive or via e-mail) and that all photographs and other graphics will be provided in .jpeg or .png format. Although every reasonable attempt shall be made by Blue Gorilla Design to return to the Client any images or printed material provided for use in creation of the Client’s website, such return cannot be guaranteed.
Design Credit
A link to Blue Gorilla Design will appear in either small type or by a small graphic at the bottom of the Client’s website. If a graphic is used, it will be designed to fit in with the overall site design. If a client requests that the design credit be removed, a nominal fee of 20% of the total development charges will be applied. When total development charges are less than £500, a fixed fee of £100 will be applied. The Client also agrees that the website developed for the Client may be presented in Blue Gorilla Design’s portfolio.
Access Requirements
If the Client’s website is to be installed on a third-party server, Blue Gorilla Design must be granted temporary read/write access to the Client’s storage directories which must be accessible via FTP. Depending on the specific nature of the project, other resources might also need to be configured on the server.
Post-Placement Alterations
Blue Gorilla Design cannot accept responsibility for any alterations caused by a third party occurring to the Client’s pages once installed. Such alterations include, but are not limited to additions, modifications or deletions.
Domain Names
Blue Gorilla Design can purchase domain names on behalf of the Client. Payment and renewal of those domain names is the responsibility of the Blue Gorilla Design. The loss, cancellation or otherwise of the domain brought about by non or late payment by the client is not the responsibility of Blue Gorilla Design. The Client should keep a record of the due dates for payment to ensure that payment is received in good time.
General
These Terms and Conditions supersede all previous representations, understandings or agreements. The Client’s acceptance via email, text or payment of an advance fee constitutes agreement to and acceptance of these Terms and Conditions. Payment online is an acceptance of our terms and conditions.
Governing Law
This Agreement shall be governed by English Law.
Liability
Blue gorilla Design hereby excludes itself, its Employees and or Agents from all and any liability from:
 
Loss or damage caused by any inaccuracy;
 
Loss or damage caused by omission;
 
Loss or damage caused by delay or error, whether the result of negligence or other cause in the production of the web site;
 
Loss or damage to clients’ artwork/photos, supplied for the site. Immaterial whether the loss or damage results from negligence or otherwise.
 
The entire liability of Blue Gorilla Design to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has arisen.
Severability
In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired and the Agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest to the intention of the parties underlying the invalid clause.